Privacy Policy

PRIVACY POLICY

Identity and contact details

Please look at our website to find out more about Frances Gillespie HR Consultancy Ltd.

Our designated statutory authority under the General Data Protection Regulation (GDPR) is the ICO. We are based in United Kingdom.

The individual in charge of Data Protection within Frances Gillespie HR Consultancy Ltd is Ian Capon. To contact Ian Capon please use this contact from.  You can call our main line 0203 432 0975 to contact Ian Capon by telephone.

What data we collect

For Clients and Potential Clients of Frances Gillespie HR Consultancy Ltd (Frances Gillespie) , we capture information on the individuals who we believe are or who influence decisions to use or promote Frances Gillespie HR Consultancy Ltd services within the companies that they work for.

We capture these individuals’ names, business email addresses, business telephone numbers, business location, employer company name, and job title/role.

The lawful reason that we use to process this data is Contract.

This data is kept for 6 years to comply with the HMRC regulations.

The data is given to Frances Gillespie by the client / potential client and it is usually data which is publicly accessible.

Automated decision-making or profiling is not carried out on this data.

We keep an audit trail of when and how we capture this data.

We keep an audit trail of when and how we process data relating to these individuals.

Prospects

For any Prospects of Frances Gillespie, we capture information on the individuals who we believe are responsible for making, or who influence decisions to use or promote Frances Gillespie’s services within the companies that they work for. We do this so that we have a pool of prospects that we can market to.

We capture these individuals’ names, business email addresses, business telephone numbers, business location, employer company name, and job title/role.

The lawful reason that we use to process this data is Legitimate Interests in processing data in order to send marketing emails to business contacts in a specific target market of micro, small and medium sized service organisations in the UK.

The data is kept for 3 years.

The data is given to Frances Gillespie by the Prospect and it is usually data which is publicly accessible.

Automated decision-making or profiling is not done on this data.

We keep an audit trail of when and how we capture this data.

We keep an audit trail of when and how we process data relating to these individuals.

Other information on what we do with data

We store and process data for which we act as Data Controllers in the United Kingdom.

We do not provide information for which we act as Data Controllers to any third-parties. We do use external organisations to process data in some instances.  This includes our Contact Relationship Management system (Hubspot, Microsoft Dynamics and Zapier), our email delivery system (e.g.Mailchimp, Drip) and our Accounts Software (Xero).

How we look after data

We take reasonable technical and procedural precautions to prevent the loss, misuse or unauthorised alteration of personal data.

We store the personal data that we collect securely.

We do not publish the details of the safeguards we use to protect personal data that we control as this could reduce the effectiveness of those safeguards.

Cookies

When you visit our website you will be presented with a choice which will allow you to decide whether cookies are used or not. In a few cases some of our website features may not function if you choose not to allow cookies on our website. Cookie Policy

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Your rights

Frances Gillespie HR Consultancy Ltd recognises the rights of data subjects as defined in the General Data Protection Regulation (GDPR).

We will always seek to uphold those rights and the links provided will enable you to communicate with us to exercise those rights, where relevant.

  • Your right to be informed (this page and further information in communications we might send to you)
  • Your right of access – See below
  • Your right to rectification – See below
  • Your right of erasure (right to be forgotten) – See below
  • Your right of restriction of processing – See below
  • Your right to data portability – See below
  • Your right to object – See below
  • Your rights in relation to automated decision-making and profiling – this does not apply to our business and the work we do.

Frances Gillespie HR Consultancy Ltd recognises your right to lodge a complaint with a supervisory authority. You can access the ICO’s website from this link.

Data subject rights

Your right of Access/Rectification/Erasure/Portability/Object
You may contact us for all of these rights via our Privacy Centre to send us an instruction.

Privacy Centre

When we have collated all the data that we hold on you, we will securely send you the data, at most within 30 days. If there is any reason for a delay in providing you with your data, we will notify you as soon as possible. When we send you your data, we will inform you of the other rights that you have that relate to your data.  

We will stop processing any data that we control that relates to you from one working day of receiving your email instruction until the time when we have carried out your instruction. During this time, we may need to contact you if we need any clarification.

If you want us to stop communicating with you, please consider opting out of communications with us instead of asking us to erase your data.

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