Blog
Turning Christmas Enquiries into Confirmed Bookings
Train your hotel, restaurant, or pub team to convert Christmas enquiries into confirmed bookings. Early prep and sales skills mean a packed festive calendar.
Employment Law Changes
What hospitality employers need to know about the proposed employment law changes, especially unfair dismissal, zero hours, tipping & harassment. Find out what’s changing, when and how to prepare.
Employment Law Proposed Changes Timeline
Major changes to UK employment law are coming. From day one rights to tipping rules, here's the timeline hospitality owners need to know.
Preventing Sexual Harassment in the Workplace
New laws mean employers must take action to prevent sexual harassment. Discover what’s changed, why it matters and how to protect your people and business.
Untangling Workplace Grievances
When issues escalate, it’s easy to lose control. Learn how to handle grievances objectively and protect working relationships.
Cultivating a Growth Mindset in Hospitality
Discover how a growth mindset and personal development plan can boost your hospitality business and help your team thrive, even in challenging times.
Changes to Unfair Dismissal
How changes to unfair dismissal laws will impact hospitality businesses and how to strengthen your probation process for a smoother transition.
Zero Hours Contracts: Update and Checklist
Review your zero hours policies now to stay ahead of potential legislative changes and uphold your reputation as a responsible employer.
Gaining Confidence to Resolve Staff Issues
Addressing a problem promptly and effectively while ensuring legal compliance is crucial for maintaining a productive and harmonious hospitality site.
How to Create a Team that Thrives
Instead of appraisals let’s call them positive annual developmental job chats. A meeting that the manager and the employee looks forward to.
Tronc Fair Distribution of Tips
If the Tronc Scheme is set up correctly, there is no Employers or Employee National Insurance payable, which is a substantial saving.
Nipping Issues in the Bud with a Quiet Word
By having a quiet word, HR Managers can address issues before they escalate, fostering a culture of mutual respect and continuous improvement.