What our clients say
Frances is a person we trust and rely upon for the most sensitive people issues. Frances brings clarity - so when she speaks, we listen to her advice, consider the options, make our decision and work in harmony with her to bring about positive outcomes for all our stakeholders - especially in the most challenging situations.
Our team love working with Frances because she really does get to the point quickly and effectively, is supportive and combines this in a way which is frankly enjoyable. Her HR credentials are impeccable, and she makes a real difference.
Frances is clever. She takes an intellectual, broad view of any situation you present her with. She is also a pragmatist with a really good understanding of the day to day challenges of running a (licensed/ restaurant) retail business.
Not only can she sort out straightforward, and not so straightforward, HR issues, she can immerse herself in the business and become a very useful member of the development or operating team as required.
I have worked with Frances at various stages of business development. Whether it's introducing wholesale cultural change, business reorganisation or recruitment and training for an openings programme, Frances has always been hugely valuable and definitely someone to rely on.